Shipping Policy

We ship across the United States.

Enjoy Free Standard Shipping on all orders.

Handling Time: 1 business day (Mon–Fri)
Transit Time: 1–3 business days (Mon–Fri)
Order Cut-off Time: 11:00 PM EST

We do not support multiple shipping addresses in a single order. For multiple destinations, place separate orders.

Once shipped, you’ll receive an email with a tracking number. Please allow up to 48 hours for tracking updates.

If your order hasn’t arrived within 20 days, email us at contact@5ps.banoui.com with your name and order number.

We accept returns within 90 days of delivery if unused and in original condition.

If your item arrives damaged, email us with your order number and a photo. We’ll do our best to resolve it.

For full details, visit our Return Policy.

We’re available 24/7 for any inquiries.

Address: 5008 W Lincoln Rd, Alma, MI 48801, USA

Phone: +1 312-755-8239

Email: contact@5ps.banoui.com